Privacy Policy

CuddleFields, a brand owned by NimbleThread LLC, is committed to protecting your privacy and to being transparent about our privacy practices, including how we treat your personal information. This Policy applies when you interact with us through our Services. CuddleFields respects your privacy and is committed to maintaining and using your information responsibly. Except as otherwise mentioned below, this privacy policy only addresses the use and disclosure of information we collect from you on our websites. By visiting the CuddleFields website you are accepting the practices described in this privacy policy. CuddleFields may change, modify, add, or remove portions of this privacy policy from time to time. The use of the personal information we collect is subject to the privacy policy in effect at the time you provide personal information. Whenever we make a change, we will post the updated policy on this website, and we encourage you to check our policy periodically. By using our website after the posting of an update or a change in the privacy policy, you consent to the updated policy. We collect information from you directly, from the devices you use to interact with us, and from third parties. We may use the information that we aggregate (compile to create statistics that cannot identify a particular individual) or de-identify (strip information of all unique identifiers such that it cannot be linked to a particular individual) to improve our products and provide better service to all our customers.

1. WHAT INFORMATION YOU MAY PROVIDE TO US?

  • Contact information, including name, email address, telephone number, and address.
  • Content you may include in survey responses.
  • Information contained in your communications to us.
  • Information you make available to us via a social media platform.

2. WHAT INFORMATION WE MAY COLLECT AUTOMATICALLY?

Our store is hosted on a third-party e-commerce platform, that allows us to sell our products and services to you. Your data is stored through their databases on a secure server behind a firewall. They may use log files, cookies, or other digital tracking technologies to collect the following information from the device you use to interact with our Services.

  • When you browse our store, we automatically receive your computer’s internet protocol (IP) address that provides information about your device and web browser.
  • Analytical information, including details about your interaction with our website, app, and electronic newsletters.
  • Diagnostic information, including web traffic logs.
  • Advertising information, including special advertising and other unique identifiers that enable targeted advertisements to you. With your permission, we may send you emails about our store, new products, and other updates, relevant to you, when you sign up for email marketing.

    3. HOW DO WE COLLECT THE INFORMATION?

    When you visit any website, a small file called a cookie asks your permission to be placed on your computer's hard drive. Only after you grant permission, the file is added on. Cookies allow web applications to respond to you as an individual. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Cookies enable us to monitor which pages you find useful and which you do not. This statistical information helps us to provide you with a personalized website experience.

    4. HOW DO WE PROCESS INFORMATION WE COLLECT?

    We may share any of the information we collect with the following recipients.

    • Service providers: Third-party service providers assist us in evaluating our information security controls, maintaining our site, interpreting our site traffic, and contributing services and information to us and to users of our site.
    • Online advertising partners: We partner with companies that assist us in advertising our Services, by personalizing, retargeting, and measuring the effectiveness of advertising.
    • Social media platforms: If you interact with us on social media platforms, the platform may be able to collect information about you and your interaction with us. For example, by clicking on a Facebook “like” button, both the platform and your connections on the platform may be able to view that activity. CuddleFields and NimbleThread LLC do not receive any information from these social networking sites.
    • Government entities/Law enforcement: We may share information when we believe in good faith that we are lawfully authorized or required to do so to respond to lawful subpoenas, warrants, court orders, or other regulatory or law enforcement requests, or where necessary to protect our property or rights or the safety of our employees, our customers, or other individuals.
    • Other businesses in the context of a commercial transaction: We may change our ownership or corporate organization while providing the Services. We may transfer to another entity or its affiliates or service providers some or all information about you in connection with, or during negotiations of, any merger, acquisition, sale of assets or any line of business, change in ownership control, or financing transaction.

      5. HOW DO WE GET YOUR CONSENT?

      We assume that you consent to providing your information when you visit our website, accept our cookies, place an order with a name, provide credit card details, provide delivery address, or return a purchase.

      6. HOW CAN YOU WITHDRAW YOUR CONSENT?

      You may withdraw your consent to use or disclose your information, at any time, by contacting us at friends@cuddlefields.com.

      7. WHAT IS THE AGE OF CONSENT

      By using this site, you represent that you are at least the age of majority in your state or province of residence. Our site is not directed to any person under the age of 18 years. We do not knowingly collect personally identifiable information from children under 13.

      8. DISCLOSURE

      We may disclose your information that we may have collected if we are required to do so by law.

      9. E-COMMERCE PLATFORM

      Our store is hosted on an E-commerce platform that allows us to sell our products and services to you. Your data is stored through their data storage and databases. They store your data on a secure server behind a firewall.

      10.PAYMENT

      If you choose a direct payment gateway to complete your purchase, then the E-commerce platform stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

      11. THIRD-PARTY SERVICE PROVIDERS

      Third-party providers will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the way your personal information will be handled by these providers. In particular, remember that certain providers may be in or have facilities that are in a different jurisdiction. So, if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. Once you leave our store’s website or are redirected to a third-party website, you are no longer governed by this Privacy Policy.

      12.LINKS

      When you click on links on our store, you may be directed away from our site. Please bear in mind that the privacy policies of other sites may be different from ours.

      13. SECURITY

      We take reasonable precautions and adhere to industry standards to make sure your personal information is not inappropriately lost, misused, disclosed, or altered. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

      14. WHAT OPTIONS DO YOU HAVE?

      You have options to limit the information that we and our partners collect for online advertising purposes. You may disable cookies in your browser or mobile device using their settings menus. Your mobile device may give you the option to disable advertising functionality. If you exercise these options, please be aware that you may still see advertising, but it will not be personalized.

      15. TRANSFER OF INFORMATION

      NimbleThread LLC and their certified organic designer baby apparel brand, CuddleFields, is headquartered in the United States. Your information may be from another state or country; however, it will always be transferred to the United States. Your consent to this Privacy Policy represents your agreement to that transfer. Please note the following for any phone number details shared with us. By providing your phone number to CuddleFields, you hereby acknowledge and agree that we may send text messages to your phone number for various purposes.Please note that message and data rates may apply. Message frequency will vary, and you retain the right to Opt-out by simply replying "STOP". Our Mobile Privacy Policy: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.All the categories exclude text messaging originator opt-in data and consent, which will not be shared with any third parties.

      16. QUESTIONS AND CONTACT INFORMATION

      If you would like to correct, amend, or delete any personal information we have about you, register a complaint, or simply want more information, contact us at friends@cuddlefields.com